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books about telecommunications

You can click on a cover image for more information and to order a book.

This book does:
  • Provide the information people need to select phone equipment and services for professional offices, small businesses and homes.
  • Help people use the equipment properly, to get the most out of it, and to keep it working.
  • Help phone people understand computer people.
  • Help the people who sell phone equipment.
The author is founder and president of AbleComm ("the telecom department store"), and has personally installed hundreds of phone systems, and designed and developed several popular and innovative telecommunications products. He's also a journalist who has written for many magazines and newspapers. This is his third book about communications equipment.
The AbleComm Guide to Phone Systems provides the information people need to select phone systems and related telecommunications equipment for professional offices, small- and medium-size businesses and homes.
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This book will help people choose and use their telephone system properly, to get the most out of it and to keep it working; and will even help people who sell phone equipment. Products covered include simple and complex phone systems, voicemail, auto-attendant, headsets, back-up power, music on hold, cordless phones and more.
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There are extensive sections on telecom terminology, technology trends, choosing a phone system, phone system features, wire and cable, installation and troubleshooting.
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The book also covers the various technologies for making phone calls: analog, DSL, VoIP, ISDN, wireless, T1 and cable. The extensive acronym section covers such terms as LECs, ILECS and BLECs plus LANs, MANs and WANs, and even POPs, POTS, SIM, SIC and SNAFU. Readers will learn how to locate their octothorpe and how Stephen Baldwin, Paul Teutul and others waste time on the telephone.
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The author, Michael N. Marcus, is known for mixing technology and humor. He is founder and president of AbleComm, Inc. (the telecom department store"), and has personally installed hundreds of phone systems, and designed and developed several popular and innovative telecommunications products. He's also a journalist who has written for many magazines and newspapers.
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This is his fourth book about communications equipment and is an abridged version of his 396-page "Phone Systems & Phones for Small Business & Home."
The Telecom Reference eBook is is an abridged version of the 396-page Phone Systems & Phones for Small Business & Home.

It’s a convenient reference for sellers, installers, and users of business and residential phone equipment and systems.
It covers phone systems, voicemail, auto-attendant, headsets, back-up power, cordless phones, and more.
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There are extensive sections on telecom terminology, phone system features, phone company services, wire and cable, installation, and troubleshooting.
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The extensive acronym section covers such terms as LECs, CLECs, ILECS and BLECs plus LANs, MANs and WANs, and even POTS.  Readers will learn how to locate their octothorpe and how Stephen Baldwin and Paul Teutul waste time on the phone.
The author is founder and president of AbleComm, Inc. ("the telecom department store"), and has personally installed hundreds of phone systems, and designed and developed telecommunications products. He's written articles for many magazines and newspapers, plus over 40 books.
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